Gridlex Zip CRM Customizations

Custom Field and Objects

Create custom objects and fields to capture and store data unique to your business.

Gridlex Zip has custom objects that help store and manage customer data unique to businesses and act as a mini database. For example, the custom objects for a rental company could be the Rental agreements where multiple agreements need to be associated with a ticket or a campaign that is further mapped to the CRM and custom fields provides more options for customization and flexibility. They can be given a unique name and be assigned custom properties and associations with other objects.

CustomfieldsandObject
Organization

Organizations

Tackle the challenges of managing the data of your customers, vendors and partners.

Suppose you have different clients with multiple subsidiaries; it can be challenging to maintain the data and get organizational insights. Gridlex MDM maintains the list of organizations and their affiliations, including organization names, addresses, details, and maps them to their subsidiaries across Gridlex App so that organizational insights and data can be generated and managed all in one place.

Contacts

Organize your client contacts better and faster.

Gridlex Zip maintains a list of contacts of the people that an enterprise or an entity deals with: customers, vendors, and partners. Contact details, including basic information like name, enterprise and entity to which the contact is affiliated, business or billing addresses, and assign a security role. Gridlex MDM maintains a common list of contacts and affiliations across Gridlex App so that organizational insights and data can be generated and managed all in one place.

Contact
Opportunities

Opportunities

Manage opportunities by tracking deals that haven't closed yet

Opportunities can be a business deal or a sale, and Gridlex Zip can help you manage multiple opportunities for your products or services or different sales processes for customers. You can create and customize opportunities templates by adding a forecasted close date, actual close date, options to upload a supporting file or even the probability of closing a deal. Gridlex Zip has multiple pipelines to manage leads across sales stages, including prospect, present, closed or post-sales. You can map opportunities to different pipelines and even specific organizations and contacts.

Pipelines

Manage multiple sales pipelines

You can create multiple pipelines to manage leads across sales stages, including prospect, present, closed and post-sale, to help you manage multiple products or services, different sales processes for customers, or emphasize post-sales operations to maintain customer relationships. You can create different stages and customize them with a unique name, description and colour label, probability, target days, and even set a sequence to the pipelines with Gridlex Zip.

Activities

Manage activities across organizations and contacts

With Gridlex Zip CRM, you can view all the activities associated with organizations and contacts. Gridlex MDM maintains a common list of organizations, contacts and affiliations across Gridlex App so that organizational insights and data can be generated and managed all in one place. You can create a custom activity template and set a unique name, record the date, categorize it according to the activity type, add an item name, create an option to upload supporting files, authorize geotrack or map to opportunities, contacts and organizations.

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